pbx

最後更新: 2019-06-24

目錄

 

 

 


PBX Hardware

 

PBX 類型

  • KX-TES824 (插口係 RJ11 Port)
    支援電話: KX-T77XX (KX-T7720, KX-T7730, KX-T7735, KX-T7750)
  • KX-TDA30 (插口係 RJ11 Port)
  • KX-TDA100 (插口係 Cable, 要用)

Co Card

  • DID (direct inward dialing)

Local Card

  • LCOT (analogue trunk)
  • DLC (Digital)
  • DHLC (Digital Hybrid Line Card)

Panasonic Phone

=============標準專用電話=============

KX-T77XX

 - KX-T7730 (有 Display)

============= Digital =============

KX-T76XX

 - KX-T7665

 - KX-T7667

-------------

KX-DT3XX (KX-DT300 Series 停產了! 新的是 DT5XX)

 - KX-DT321

 - KX-DT333

-------------

KX-DT5XX
 

 


Default Password List

 

  • KX-TA308         # 1234
  • TDA30

 

 


Console

 

Required Telephone Set

The following telephone set is required for system programming.

- Proprietary Telephone (PT): KX-TA30830

Extensions Used for Programming

Only the manager extension can perform system programming. The
extension user connected to Jack number 01 is the manager
extension.

 


Keyboard

 

 


Group

 

Ring Group

All extensions in a ring group ring simultaneously if the ring group
is assigned as the destination of AA (DISA built-in auto attendant)
number. A ring group is a specific extension group.

Station Hunting

Description If a called extension is busy, Station Hunting redirects the incoming

call to an idle extension in the extension group.

Idle extensions are automatically searched according to programming.

Two hunting types are available as follows.

Circular hunting:

The extensions are searched one time in numerical order until an idle one is found.

If all extensions are busy, a busy tone will be heard.

If the calling outside (CO) line is assigned to DIL and all hunting group extensions are busy,

the call will be forwarded within the group until an extension becomes idle.

Terminate hunting

The extensions are searched from the
destination jack until the call reaches the highest jack number in
the group.

If all higher number jacks are busy, the search will
end and a busy tone will be heard.

If the calling outside (CO) line is assigned to DIL and all hunting group extensions are busy,

the call will be forwarded within the group until an extension becomes idle.

One hunting type can be selected for each extension group.

To leave the hunting group temporarily, use the Log-Out function.
To rejoin, use the Log-In feature.

 * One hunting type can be selected for each extension group.

    To leave the hunting group temporarily, use the Log-Out function.

    To rejoin, use the Log-In feature.

 

[100] Hunting Group Set

Disable | Enable

[101] Station Hunting Type

Terminate | Circular

[408]–[410] Flexible Ringing Assignment — Day/Night/Lunch

more than one extension to ring

[411]–[413] Delayed Ringing Assignment — Day/Night/Lunch

[414-416] Outside (CO) Line Mode

Normal, DIL, DISA

[600] Extension Group Assignment

Default All jacks — EXT GRP-1

 


SLT (Single Line Telephones)

 

The system is compatible with 500 type (dial pulse) and 2500 type (DTMF) analog telephone devices.

This includes on-premises single line telephones (SLTs), fax machines, and modems.

 


Direct In Lines (DIL)

 

DIL: an incoming outside call will be received at the assigned extension

  • Outside (CO) Line Mode - page 258

 


System Data Clear

 

<A>

system program [999] <-- System Data Clear

<B>

1. Slide the System Clear Switch to the “CLEAR” position
2. Press the Reset Button.
3. Return the System Clear Switch to the “NORMAL” position before the power indicator stops flashing.
 

 


Call Pickup (TDA-30)

 

An extension user can answer a call ringing at another extension by entering the appropriate feature numbers.

 *40[group no.] <- 2 digits              # GROUP

 *41(extension no.)                         # DIRECTED

Call Pickup Deny

# Denying Other People the Possibility of Picking Up Your Calls (ringing at his or her own extension)

*720<1/0>

1: Deny, 0: Allow

Group Call Pickup

An extension user can pick up a call to another extension in the same extension group simply by going off-hook,
even if his or her extension is not ringing.

 


PBX Function

 

ARS (Automatic Route Selection)

made on an outside (CO) line

DIL (Direct In Line)

preprogrammed destination based on the outside (CO) line carrying the call.

Each outside (CO) line can have a different destination for each time service mode.

BV (Built-in Voice Message)

 * voice message card required

DISA (Direct Inward System Access )

3-level Automated Attendant (AA) service allows a caller to dial a single-digit number

(Direct Inward System Access [DISA] AA number)

DISA allows outside callers to be connected to their desired PBX destinations without the use of the operator.

---

Call an extension by dialling the extension number.

Call another outside party via the outside (CO) lines of the PBX.

Access the desired extension simply by dialling a single-digit number (DISA Automated Attendant [AA] number) using DISA AA service.

---

All extensions in the DISA ring group assigned as an Automated Attendant (AA)
destination (  DISA Built-in AA [501]) ring simultaneously.

Each extension can be programmed for Delayed Ringing (  Delayed Ringing—Day/Night/Lunch [411-
413]), which allows extensions to be alerted to calls by flashing buttons only. Received calls can be
answered by pressing the flashing button even if the extension is not ringing.

Setting

"DISA Security Mode"

None: Intercom calls and outside (CO) line calls can be made.
Trunk: Intercom calls can be made. Outside (CO) line calls are restricted unless the DISA security code is entered.
All: All calls are restricted unless the DISA security code is entered.

"Delayed Answer Time"

Selects the length of time the caller hears a ringback tone before hearing a DISA OGM or a short beep.

UCD (Uniform Call Distribution)

Available extensions are searched for in a circular fashion in numerical order.

The UCD feature is particularly helpful when a certain extension typically receives more calls than other extensions.

Call Distribution
Calls are distributed in
the numerical order of
the jacks.

Queuing

When the destination extension is busy or is logged out, the call waits in the queue and

a UCD OGM is sent to thecaller.

 


Call Out

 

To call the operator: 0 / 9

To call an outside party(Idle CO)

[1] Automatic Line Access:

9/0

[2] Specified CO line group (automatically)

8(outside co line group access) + "CO group no."

Remark

  • Outside (CO) lines can be grouped into 8 outside (CO) line groups
  • Each outside (CO) line can belong to only one outside (CO) line group.

i.e. 用 CO Group 2 call out

port: 1~3 Group 1

port: 4 Group 2

pickup the headset

82+number

 


Call Conference

 

call 1

flash

call 2

flash, 3

 


Fine tune

 

Call Pickup Tone

Enables the PBX to send a confirmation tone when the Call Pickup feature is activated.

1.System, 11.Detail

-----------

Ring Tone Pattern

Selects the extension ring tone pattern for incoming intercom calls

1.System, 11.Detail

-----------

 


TDA30 Pickup Call

 

Tool -> Call Pickup for My Group

Users can answer calls to their Call Pickup Group by: *0

This tool can only be activated if all of the following conditions are met:
 - The first Quick Dial setting is empty
 - "*0" is not used for another feature number.
 - The Group Call Pickup feature number has been assigned.
 - The Personal Speed Dialling feature number has been assigned.

原理

Automatically configure settings in

[2-6-2] Numbering Plan —> Quick Dial ( *0 -> ***00 )
[4-1-3] Wired Extension -> Speed Dial ( 00 -> *4001 )

** = Speed Dialling
*40 = Group Call Pickup

 


T1 Line

 

IDA = Integrated Digital Access

  • IDA-P = ISDN PRI on T1 (ITU-T standard), using 4ESS protocol                                                         <-- 常見
  • IDA-M = DTMF on T1 (can use US CAS Global Call or direct DTMF+A/B bit programming)
  • IDA-R = R1 tones on T1 (rarely available now)
  • IDA-C = ITU C7(SS7) on T1 (D/240SC-T1 be the bearer circuit, and SIU/PCCS6 as signalling GW)

 

IDA-P

IDA-P 可以用 T1 或者 E1

  • T1 係23B + D
  • E1 係30B + D

D 係D channel 即係control

B 係voice channel

 


扮 Paging 功能

 

A(DSS B) ---> B (AUTO ANS)

B: Phone 7667

Enable AUTO ANS (Auto Answer)/MUTE:

Used to receive an incoming call in hands-free mode or

mute the microphone/handset during a conversation.
 


CO-to-CO Line Call

 

Transferring to an Outside Destination

GUI

Line access number must be included before a phone number(0120A402H)

There are 4 methods of seizing an outside (CO) line.

  1. To select an idle outside (CO) line automatically (Automatic Line Access) - "9"
  2. To select an idle outside (CO) line in the specified outside (CO) line group automatically - "81"
  3. To select a specified outside (CO) line - "?"
  4. To select an idle unassigned outside (CO) line - "?"

 

 

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